Refund policy

Refunds and Money Back Guarantee

We guarantee all customers of a full refund if your items are not satisfactory.

You will be responsible for the cost of returning the product.

We create each product with great care, but if you are not happy with your order, we will accept returns based on the following conditions:

Within Lagos -Your order should be returned to us within 3 days from when you receive the package. -The product tags should not be removed, and the product should not smell worn

Outside Lagos, and outside Nigeria -Your order should be shipped to us within 5 days from when you receive the package. The product tags should not be removed, and the product should not smell worn.

To process a refund, please email us at info@fashtracker.com or send us a Whatsapp on +2348097204566 Please note, customers are liable for return shipping costs.

Exchanges

We accept exchanges.

To process an exchange please fill out our returns form available in the footer and send to info@fashtracker.com .

All exchange requests must be made within 24 hours of receiving the item.

All items will be sent back to the brand partners facility (Address will be provided via email)